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Refund Policy


This Refund Policy outlines the terms and conditions under which clients are eligible for a refund for consulting services provided by Singh Solutions. ("Consultant").

Refund Period:

Due to the fast-paced nature of our projects, refunds will only be considered for services that have NOT been started. Once work has begun on your project, we are unable to offer refunds. Clients have 3 business days from the initial service purchase to request a full refund if no work has commenced.

Eligible Services:

This policy applies to all individual consulting services offered by the Consultant, including but not limited to:

  • Hourly consulting sessions
  • Project-based consulting engagements
  • Retainer agreements

Reasons for Refund:

Clients may be eligible for a full refund within the 3-day window if:

  • Project cancellation: If the client cancels the project before any work begins, a full refund will be issued.
  • Misrepresentation of services: If the Consultant misrepresented their skills or experience, the client is entitled to a full refund before work starts.

Non-Refundable Services:

Once any work has begun on your project, no refunds will be issued. This includes:

  • Services completed or partially completed.
  • Time invested in project planning, research, and development.
  • Travel expenses incurred by the Consultant on behalf of the client.
  • Prepayment for services.
  • Custom-developed materials for the client.

Communication:

We encourage open communication throughout the engagement. Clients are advised to raise any concerns or questions promptly so we can address them before project kickoff.

Modification of Policy:

The Consultant reserves the right to modify this Refund Policy at any time. Any changes will be posted on the Consultant's website and will be effective immediately.

Contact:

If you have any questions about this Refund Policy, please contact Help@SinghSolutions.org

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